Computle Docs
  • Welcome to Computle Docs
  • Onboarding
    • Computle - End User Guide
      • iPad/Tablet
      • Network Requirements
      • Unattended Install
      • Hardware
      • End User Guide (Canary Release)
    • Administrator Guide
      • Computle Gateway for SMEs
      • Computle Device
      • Machine Portal
      • Machine Assignment
      • Billing Portal
      • Service Status
      • Virtual Machine Licensing and User Identification Requirements (Windows 11 Professional)
    • Migrating to Computle
      • GPU Analyser
  • Troubleshooting
    • Streaming Agent
      • No Username or Password Requested
      • Resolution and Quality
      • Unable To Connect
      • Unable To Login
      • DCV Server Certificate Warning
      • DCV Server License Warning
      • USB Passthrough
      • WebAuthn Redirection/FIDO Keys
    • Component Reinstallation
      • Reinstall DCV Server
      • Reinstall NVIDIA
  • Service Delivery
    • Service Delivery Architecture
      • Machine Plane
      • Telemetry and Monitoring at Computle
      • Computle Gateway
      • Network Plane
      • IDAM Providers
      • Storage Providers
      • Computle Tunnel
      • Computle Broker
    • Service Operations
      • Shared Responsibility Model
      • Security at Computle
      • Maintenance of Computle Infrastructure
  • Corporate Governance
    • Standards
      • ISO 27001 Security Controls
      • Vulnerability Disclosure Programme
    • Computle Ethos
      • Our Approach to Engineering
    • Carbon Neutrality
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On this page
  • Stage 1 of 3: Install Computle Gateway
  • Stage 2 of 3: Install Computle Client
  • Stage 3 of 3: Launch Computle Client
  1. Onboarding
  2. Computle - End User Guide

End User Guide (Canary Release)

PreviousHardwareNextAdministrator Guide

Last updated 5 months ago

This guide is intended for end users looking to access their Computle Machine using the Canary Release. If you are an administrator, please follow the Administrator Guide.

Time Required

Please allow 15 minutes.

Your Own Device

This guide assumes that you are using your own device. If you are using Computle Device, or you are not sure, please ask your system administrator.

Computle Gateway Token

Ensure that your administrator has shared a Computle Gateway token with you.


Stage 1 of 3: Install Computle Gateway

  1. Download WireGuard client to your device.

  1. Launch the downloaded file.

  1. Install WireGuard

  1. Launch WireGuard

  2. Click "Import tunnel(s) from file".

  1. Select the token that your administrator sent to you and click Open.

  1. Click Activate.

  1. Proceed to Stage 2 of 3.

If you receive a file name error, ensure that there are no spaces in your token file's name, or extra numbers. For example, if you downloaded the file multiple times, delete all copies, and re-download the token.


Stage 2 of 3: Install Computle Client

  1. Download Computle Client for Windows:

  1. Enter your tenant UUID, username, and password.

  2. Read the EULA

  3. Click Install


Stage 3 of 3: Launch Computle Client

  1. Launch Computle Client

  2. Click on Settings and ensure that the tenant name matches your organisation.

  3. Connecting to your assigned machine is easy. Simply enter your username, and your assigned machine is automatically presented.


Gateway Privacy

Computle Gateway acts as a network tunnel enabling you to access your company resources. By default, Computle Gateway does not monitor, collect, or log data sent to network resources outside of your company resources. When you are not using Computle Gateway you are free to disconnect the client. However, during normal use, your internet and network traffic is routed to your home/office router.

Computle Client App
Computle_Client_x64_2024.09.01.0.exe
Windows