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On this page
  • Overview
  • Portal access
  • Machine controls
  • Image deployment
  • Console access
  • Password reset
  1. Onboarding
  2. Administrator Guide

Machine Portal

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Last updated 7 months ago

Overview

Each customer gets access to a dedicated machine portal, enabling you to perform tasks such as workstation reboots, password resets, and rebuilds.

Portal access

As part of our tenant-defaults, access to this portal is available only via Computle Gateway, or another supported VPN/Zero Trust solutions.

By default, each tenant is provisioned with one user who has full administrative rights and access to the portal. Multi-Factor Authentication (MFA) is required.

To access the portal, navigate to the unique URL provided to you, which typically follows the format:

tenantID.computle.net

If you haven't received this information, or require further assistance, please contact Computle support.

Machine controls

  • Boot: This button powers on the machine if it is currently powered off. Use this when you need to start a machine from a shutdown or powered-off state.

  • Shutdown: Clicking this button safely powers down the machine.

  • Restart: This button reboots the machine without powering it off completely.

  • Power Off: This option forcibly turns off the machine, similar to cutting power to a physical system. This should only be used if the machine is unresponsive.

Image deployment

Steps:

  1. Click Rebuild.

  2. Select the image you wish to deploy.

  3. The image will deploy in around 30 seconds.

Console access

The VNC section provides access to the machine’s virtual console, allowing administrators to connect to the machine as if they were physically present in front of it.

Steps:

  1. Click the Enable VNC Access button to activate VNC functionality.

  2. A new window or link will be generated, allowing you to remotely view and control the machine.

Password reset

Reset Password: This feature allows you to reset the administrator password for the machine.

Steps:

  1. Click the Reset Password button.

  2. A new temporary password will be emailed to you.

You can reimage Computle Machines using the Rebuild button. information can be found here.

Image
Computle Machine Portal
Computle Machine Re-Imaging