# Machine Portal

## **Overview**

Each customer gets access to a dedicated machine portal, enabling you to perform tasks such as workstation reboots, password resets, and rebuilds.

<figure><img src="/files/SvARNgnMy5dWCflynWWT" alt=""><figcaption><p>Computle Machine Portal</p></figcaption></figure>

***

## **Portal access**

{% hint style="warning" %}
As part of our tenant-defaults, access to this portal is available only via Computle Gateway, or another supported VPN/Zero Trust solutions.
{% endhint %}

By default, each tenant is provisioned with one user who has full administrative rights and access to the portal. Multi-Factor Authentication (MFA) is required.

To access the portal, navigate to the unique URL provided to you, which typically follows the format:

```
tenantID.computle.net
```

If you haven't received this information, or require further assistance, please contact Computle support.

***

## **Machine controls**

* **Boot**: This button powers on the machine if it is currently powered off. Use this when you need to start a machine from a shutdown or powered-off state.
* **Shutdown**: Clicking this button safely powers down the machine.
* **Restart**: This button reboots the machine without powering it off completely.
* **Power Off**: This option forcibly turns off the machine, similar to cutting power to a physical system. This should only be used if the machine is unresponsive.

***

## **Image deployment**

You can reimage Computle Machines using the Rebuild button. [Image ](https://docs.computle.com/service-delivery/service-delivery-architecture/machine-plane#image-management)information can be found here.

**Steps:**

1. Click Rebuild.
2. Select the image you wish to deploy.
3. The image will deploy in around 30 seconds.

<figure><img src="/files/8JDB8fg3mNZN7lkX5o9C" alt=""><figcaption><p>Computle Machine Re-Imaging</p></figcaption></figure>

***

## **Console access**

The VNC section provides access to the machine’s virtual console, allowing administrators to connect to the machine as if they were physically present in front of it.

**Steps:**

1. Click the **Enable VNC Access** button to activate VNC functionality.
2. A new window or link will be generated, allowing you to remotely view and control the machine.

***

## **Password reset**

**Reset Password**: This feature allows you to reset the administrator password for the machine.

**Steps:**

1. Click the **Reset Password** button.
2. A new temporary password will be emailed to you.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.computle.com/onboarding/administrator-guide/machine-portal.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.