Computle Docs
  • Welcome to Computle Docs
  • Onboarding
    • Computle - End User Guide
      • iPad/Tablet
      • Network Requirements
      • Unattended Install
      • Hardware
      • End User Guide (Canary Release)
    • Administrator Guide
      • Computle Gateway for SMEs
      • Computle Device
      • Machine Portal
      • Machine Assignment
      • Billing Portal
      • Service Status
      • Virtual Machine Licensing and User Identification Requirements (Windows 11 Professional)
    • Migrating to Computle
      • GPU Analyser
  • Troubleshooting
    • Streaming Agent
      • No Username or Password Requested
      • Resolution and Quality
      • Unable To Connect
      • Unable To Login
      • DCV Server Certificate Warning
      • DCV Server License Warning
      • USB Passthrough
      • WebAuthn Redirection/FIDO Keys
    • Component Reinstallation
      • Reinstall DCV Server
      • Reinstall NVIDIA
  • Service Delivery
    • Service Delivery Architecture
      • Machine Plane
      • Telemetry and Monitoring at Computle
      • Computle Gateway
      • Network Plane
      • IDAM Providers
      • Storage Providers
      • Computle Tunnel
      • Computle Broker
    • Service Operations
      • Shared Responsibility Model
      • Security at Computle
      • Maintenance of Computle Infrastructure
  • Corporate Governance
    • Standards
      • ISO 27001 Security Controls
      • Vulnerability Disclosure Programme
    • Computle Ethos
      • Our Approach to Engineering
    • Carbon Neutrality
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  1. Corporate Governance
  2. Standards

Vulnerability Disclosure Programme

Our VDP is designed to facilitate a responsible and collaborative approach to cybersecurity, ensuring that any reported vulnerabilities are acknowledged, thoroughly investigated, and addressed in a timely and responsible manner. Your assistance in identifying and reporting potential security risks is invaluable in helping us maintain the integrity and security of our systems and data, and we greatly appreciate your commitment to responsible disclosure.

If you discover a security vulnerability, please contact us directly at GetHelp@Computle.com. Please note that we will not respond to reports of minor or non-impactful issues that do not pose a meaningful risk to our systems or data. We will also not respond to vulnerability reports that directly relate to a customer's use of Computle or its services.

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Last updated 9 months ago