Computle Docs
  • Welcome to Computle Docs
  • Onboarding
    • Computle - End User Guide
      • iPad/Tablet
      • Network Requirements
      • Unattended Install
      • Hardware
      • End User Guide (Canary Release)
    • Administrator Guide
      • Computle Gateway for SMEs
      • Computle Device
      • Machine Portal
      • Machine Assignment
      • Billing Portal
      • Service Status
      • Virtual Machine Licensing and User Identification Requirements (Windows 11 Professional)
    • Migrating to Computle
      • GPU Analyser
  • Troubleshooting
    • Streaming Agent
      • No Username or Password Requested
      • Resolution and Quality
      • Unable To Connect
      • Unable To Login
      • DCV Server Certificate Warning
      • DCV Server License Warning
      • USB Passthrough
      • WebAuthn Redirection/FIDO Keys
    • Component Reinstallation
      • Reinstall DCV Server
      • Reinstall NVIDIA
  • Service Delivery
    • Service Delivery Architecture
      • Machine Plane
      • Telemetry and Monitoring at Computle
      • Computle Gateway
      • Network Plane
      • IDAM Providers
      • Storage Providers
      • Computle Tunnel
      • Computle Broker
    • Service Operations
      • Shared Responsibility Model
      • Security at Computle
      • Maintenance of Computle Infrastructure
  • Corporate Governance
    • Standards
      • ISO 27001 Security Controls
      • Vulnerability Disclosure Programme
    • Computle Ethos
      • Our Approach to Engineering
    • Carbon Neutrality
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  • Ports and endpoints
  • Testing
  1. Onboarding
  2. Computle - End User Guide

Network Requirements

Ports and endpoints

Computle requires the following network-level access:

  • Unrestricted access to port 8443 on the target machine.

  • Unrestricted access to access *.computle.net.

Network speed

  • Each connecting user should have at least 10Mbps of download speed.

  • For best performance, you should have less than 50ms of latency. This can be checked via the NICE DCV application > Cog > Streaming Mode.

Testing

If you use security solutions such as Zscaler, please ensure that you whitelist these domains.

PowerShell

To test connectivity, you can run the following PowerShell command, replacing "machine.computle.net" with your machine or network ID:

Test-NetConnection -ComputerName machine.computle.net -Port 8443

Web browser

On instances where the web client is enabled, you can navigate to the following webpage, replacing "machine.computle.net" with your machine ID. This will present a NICE DCV connection screen.

https://machine.computle.net:8443

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Last updated 8 months ago