> For the complete documentation index, see [llms.txt](https://docs.computle.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.computle.com/troubleshooting/streaming-agent/nice-dcv/no-username-or-password-requested.md).

# No Username or Password Requested

If you get an error where it does not ask for the username or password, please install the latest [Microsoft Visual C++ Redistributable](https://aka.ms/vs/17/release/vc_redist.x64.exe).

Alternatively, you can use the web client, but note that performance will be reduced.


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