Computle Docs
  • Welcome to Computle Docs
  • Onboarding
    • Computle - End User Guide
      • iPad/Tablet
      • Network Requirements
      • Unattended Install
      • Hardware
      • End User Guide (Canary Release)
    • Administrator Guide
      • Computle Gateway for SMEs
      • Computle Device
      • Machine Portal
      • Machine Assignment
      • Billing Portal
      • Service Status
      • Virtual Machine Licensing and User Identification Requirements (Windows 11 Professional)
    • Migrating to Computle
      • GPU Analyser
  • Troubleshooting
    • Streaming Agent
      • No Username or Password Requested
      • Resolution and Quality
      • Unable To Connect
      • Unable To Login
      • DCV Server Certificate Warning
      • DCV Server License Warning
      • USB Passthrough
      • WebAuthn Redirection/FIDO Keys
    • Component Reinstallation
      • Reinstall DCV Server
      • Reinstall NVIDIA
  • Service Delivery
    • Service Delivery Architecture
      • Machine Plane
      • Telemetry and Monitoring at Computle
      • Computle Gateway
      • Network Plane
      • IDAM Providers
      • Storage Providers
      • Computle Tunnel
      • Computle Broker
    • Service Operations
      • Shared Responsibility Model
      • Security at Computle
      • Maintenance of Computle Infrastructure
  • Corporate Governance
    • Standards
      • ISO 27001 Security Controls
      • Vulnerability Disclosure Programme
    • Computle Ethos
      • Our Approach to Engineering
    • Carbon Neutrality
Powered by GitBook
On this page
  • Specialised Devices
  • To add a USB device to the allow list
  1. Troubleshooting
  2. Streaming Agent

USB Passthrough

PreviousDCV Server License WarningNextWebAuthn Redirection/FIDO Keys

Last updated 9 months ago

  1. Connect the USB device in any open USB slot on your computer.

  2. Go to your DCV client session.

  3. Choose the Settings icon located in the upper left of the window.

  4. Select Removable Devices... from the dropdown menu.

  5. Move the slider next to the USB device in the list.

Your USB device is ready to use now.


Specialised Devices

Computle uses an allow list to determine which USB devices clients are allowed to use. By default, some commonly used USB devices are added to the allow list. This means clients can connect these USB devices to their computer and use them on the server without any additional configuration.

However, some specialized devices might not be added to the allow list by default. These devices must be manually added to the allow list on the NICE DCV server before they can be used by the client. After they have been added, they appear in the Windows client Settings menu.

To add a USB device to the allow list

  1. Install the USB device's hardware drivers on the Computle Machine.

  2. On the Windows client machine, navigate to C:\Program Files (x86)\NICE\DCV\Client\bin\ in the File Manager.

  3. Run dcvusblist.exe.

  4. Right-click on the USB device in the list.

  5. Choose Copy filter string from the dropdown menu.

  6. On the Computle Machine, open C:\Program Files\NICE\DCV\Server\conf\usb-devices.conf using your preferred text editor and add the filter string to a new line at the bottom of the file.

  7. Save and close the file.

  8. Open the Services snap-in for the Microsoft Management Console.

  9. In the right pane, open DCV Server.

  10. Click Stop.

  11. Click Start.