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  1. Troubleshooting
  2. Streaming Agent

Unable To Login

Local Administrator

To use the local Administrator account, you can reset the password via Portal > Machine > Options > Administrator Password > Reset Password


EntraID/AzureAD

Pure EntraID/AzureAD joined machines should use AzureAD\Your@Email.com.

You can workaround this by using Computle Device, or by creating a shortcut that parses the AzureAD prefix.


On-Premise Active Directory

For on-premise Active Directory, you should use DOMAIN\Username.

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Last updated 9 months ago