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  1. Troubleshooting
  2. Streaming Agent

DCV Server License Warning

Some network security devices can interfere with Computle Licensing. Common issues include DNS resolution and port blocking. By default, Computle Licensing is checked every five minutes.


Network Resolution

Ensure that Computle Machine can resolve the following DNS records:

dcvlicensing1.computle.net
dcvlicensing2.computle.net

Overwrite DNS Records with IPs

If the DNS resolution is working as expected, and you are unable to obtain a license, you can modify the registry entries to use direct IPs instead.

  1. As an Administrator, launch PowerShell ISE.

  2. Paste the following code into the PowerShell script pane.

$licensingServers = @(
    'dcvlicensing1.computle.net',
    'dcvlicensing2.computle.net'
)

$resolvedIPs = @()

foreach ($server in $licensingServers) {
    try {
        $ipAddresses = [System.Net.Dns]::GetHostAddresses($server)
        foreach ($ip in $ipAddresses) {
            $resolvedIPs += "5053@$($ip.IPAddressToString)"
        }
    } catch {
        Write-Host "Failed to resolve $server" -ForegroundColor Red
    }
}

$licenseValue = $resolvedIPs -join ';'

$registryPath = 'Registry::HKEY_USERS\S-1-5-18\Software\GSettings\com\nicesoftware\dcv\license'
$registryKey = 'license-file'

New-ItemProperty -LiteralPath $registryPath -Name $registryKey -Value $licenseValue -PropertyType String -Force -ErrorAction SilentlyContinue

Write-Host "Registry updated successfully with license value: $licenseValue" -ForegroundColor Green
  1. Click Run or F5 to start the process.

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Last updated 10 months ago